TOP EUROPEAN BRANDS | DISTRIBUTION & WHOLESALE

FAQ

Shipping

What Shipping Methods Are Available?
We have several couriers - partners and we deliver orders based on the principle of minimum price + maximum speed. We use Fedex, DHL and DPD services.
DO YOU SHIP INTERNATIONALLY?
Yes, of course, we are happy to provide our services to clients outside the EU.

Payment

What Payment Methods Are Accepted?
We accept payments by the following methods:

- credit or debit cards

- bank transfer

- Payoneer

- PayPal

How is the order paid?
We only accept pre-paid orders for processing. You can pay for your order directly in your account or request an invoice from us and make payment using bank details.
Do you provide deferred payment or credit?
Yes. But we work according to this scheme only with our regular customers. Each case is considered individually and the decision on the possibility of such a form of cooperation is made by the company's management.
What is the minimum order amount?
We do not process orders under $500.

Returns

Do you accept returns?
For export orders, we will only accept returns if you have received an order that:

-does not match the description

-damaged on delivery

-incomplete order received

In all other cases, we do not accept returns.

Legality

Are your products completely original and legally sourced?
Undoubtedly. We only work with brand distributors. When purchasing a product from us, you can be completely sure of its authenticity. If necessary, we will provide documents confirming this.

Cancellations

Do you accept order cancellations?
Please contact us regarding this matter. We also want to inform you that we do not accept custom orders for cancellation.

Restrictions

Do brands have restrictions on shipping to my country?
Yes, some brands limit the list of countries where we can deliver orders. When you select a delivery country, restrictions will be applied automatically. Please take this seriously and don't try to break this restriction. All orders with new restrictions or attempts to violate the restrictions will be canceled immediately.

What are you looking for?

Join Our Mailing List

Stay Informed! Monthly Tips, Tracks and Discount.

Your cart